Last modification: 20 March 2021
Thank you for taking the time to read this document. At es/ we are very concerned about protecting your privacy. This document, in its most current version, describes how we use your personal information as well as other data we may collect. If you have any questions that are not answered here, please feel free to contact us at any time at atencion.cliente@es/.
Personal data and order placement
In order to place orders through our website, you must register as a user and provide us with one or more postal addresses (for delivery and/or billing), name, telephone number and email address.
These personal data provided by the customer are used for the sole purpose of realization of the purchase contract and to inform the customer about the status of his order and its delivery. Without the provision of personal data, it will not be possible to carry out the order. Under no circumstances do we sell or pass on the personal data of our customers/users to third parties.
We store data from your past orders, both to comply with our legal and tax obligations and to perform statistical analyses aimed at improving our service.
In no case do we process or store information about your payment methods (PayPal credentials or credit card details). All payments are made through external secure services that guarantee your privacy.
Right of rectification and cancellation
In accordance with article 5 of the RLOPD, you have the full right to access, rectify, update and cancel (delete) your personal data.
To make any changes to your data, you can use the web tools grouped in the section https://martiarte.com/gb/my-account.
If you have problems or find it impossible, or if you wish to exercise your right of cancellation (deletion), please contact us at atencion.cliente@es/ and we will take reasonable steps to update, correct or delete the personal information we hold about you.
Please note, however, that the deletion of your personal data will make it impossible to use our services: ordering and processing orders.
The e-mail addresses of the users who expressed their wish to receive the news, without making any request, are saved in a specific list. These addresses will be used only and exclusively for sending new news.
At any time the user has the right to opt out of receiving the news. You can inform us via email or telephone.
Some of our cookies are necessary for the normal functioning of our website, for example to make reference to the contents of your cart, or to be able to follow the different stages of the completion of the order.
However, your personal identity is never linked to your use of our service. The sole purpose of this information is to evaluate and provide statistics on the use of the service.
Questions and contact
For more details about the security of personal data of customers / users of martiarte.com, please contact us through our website, or by writing to email@example.com.
Language of the contract. Translation of the terms