Privacy policy

Privacy policy

Last modification: 20 March 2021

Thank you for taking the time to read this document. At es/ we are very concerned about protecting your privacy. This document, in its most current version, describes how we use your personal information as well as other data we may collect. If you have any questions that are not answered here, please feel free to contact us at any time at atencion.cliente@es/.

In this Privacy Policy, the terms "we", "us" and "our" refer to Sociedad Unipersonal Angel Vicente Martí Asensio with VAT number 00684544-H (the company that operates this website). "Service" includes any resource or application operated by us. "You" or "your" refers to users of our service.

Personal data and order placement

In order to place orders through our website, you must register as a user and provide us with one or more postal addresses (for delivery and/or billing), name, telephone number and email address.

These personal data provided by the customer are used for the sole purpose of realization of the purchase contract and to inform the customer about the status of his order and its delivery. Without the provision of personal data, it will not be possible to carry out the order. Under no circumstances do we sell or pass on the personal data of our customers/users to third parties.

We store data from your past orders, both to comply with our legal and tax obligations and to perform statistical analyses aimed at improving our service.

In no case do we process or store information about your payment methods (PayPal credentials or credit card details). All payments are made through external secure services that guarantee your privacy.

Right of rectification and cancellation

In accordance with article 5 of the RLOPD, you have the full right to access, rectify, update and cancel (delete) your personal data.

To make any changes to your data, you can use the web tools grouped in the section https://martiarte.com/gb/my-account.

If you have problems or find it impossible, or if you wish to exercise your right of cancellation (deletion), please contact us at atencion.cliente@es/ and we will take reasonable steps to update, correct or delete the personal information we hold about you.

Please note, however, that the deletion of your personal data will make it impossible to use our services: ordering and processing orders.

Newsletter

The Newsletter is a subscription service, which consists of sending emails with information about news and exclusive promotions. Users who so wish may register by entering the email address where they will receive the messages and confirming acceptance of the terms of use.

The e-mail addresses of the users who expressed their wish to receive the news, without making any request, are saved in a specific list. These addresses will be used only and exclusively for sending new news.

At any time the user has the right to opt out of receiving the news. You can inform us via email or telephone.

Cookies

Our website uses cookies (small file with information that is stored on the hard disk of the visitor of a web page through his browser, at the request of the server of the page for identification purposes).

Some of our cookies are necessary for the normal functioning of our website, for example to make reference to the contents of your cart, or to be able to follow the different stages of the completion of the order.

For more information on this topic, please visit our Cookie Policy section.

Google Analytics

Our interactive shop uses the Google Analytics service provided by Google, Inc. ("Google"), to analyse the number of visits to the website. The information collected about your use of the website (including your IP address) will be sent to and stored by Google in accordance with their terms of use.

However, your personal identity is never linked to your use of our service. The sole purpose of this information is to evaluate and provide statistics on the use of the service.

Google may provide this information to third parties in accordance with the law. Google will not associate your IP address with any other data held by Google, so your privacy is protected. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use certain features of this website. If you wish to withdraw your consent to the use of your data by Google Analytics, please contact our customer service.

Questions and contact

For more details about the security of personal data of customers / users of martiarte.com, please contact us through our website, or by writing to atencion.cliente@martiarte.com.

Language of the contract. Translation of the terms

It is the express will of the parties that these terms and any documents directly or indirectly related to them are written in spanish. Any translation of this Privacy Policy is provided solely for the convenience of the customer and is not intended to modify the Privacy Policy. In the event of any conflict between the spanish version of this Privacy Policy and the non-spanish version, the spanish version shall prevail.

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